Table of Contents

Disciplinary Point System

Disciplinary Point System

1 Point (Minor Infractions)

Tardiness (less than 15 minutes) with notification.
Dress code violations.
Failure to clock in/out properly.
Minor sanitation lapses.
Failure to maintain cleanliness (dusting, cobwebs, smudges).
Failure to restock or complete prep for the next shift (non-critical).
Failure to communicate low/out-of-stock items timely.

2 Points (Moderate Infractions)

Repeated tardiness, or late arrival without notifying management.
Leaving early without approval.
Failure to follow safety protocols.
Ignoring chain of command or communication guidelines.
Disrespectful language to coworkers/customers.
Unauthorized phone use during shift.
Incomplete prep/restocking that disrupts the next shift.
Failure to follow basic food safety rules (e.g., glove changes, labeling, stock rotation).

3 Points (Serious Infractions)

Serving alcohol to minors or intoxicated guests.
Mishandling money or register discrepancies.
Bypassing the Event Organizer approval process.
Repeated sanitation or food safety violations.
Food waste due to negligence or failure to follow portioning/storage.
Neglecting critical food safety (cross-contamination, improper storage temps).

Immediate Termination (Zero Tolerance)

Theft.
Violence or threats.
Harassment or discrimination.
Intoxication or drug use while on duty.
No-call / no-show.

Point Accumulation & Consequences

3 Points → Verbal Warning (documented).
5 Points → Written Warning + meeting with management and sign agreement about code of conduct.
7 Points → Final Written Warning + possible suspension.
10 Points → Termination.

Point Reset Policy

Points expire after 6 months if no new violations occur.
Clean records are recognized during performance reviews.