====== Disciplinary Point System ====== ===== 1 Point (Minor Infractions) ===== * Tardiness (less than 15 minutes) with notification. * Dress code violations. * Failure to clock in/out properly. * Minor sanitation lapses. * Failure to maintain cleanliness (dusting, cobwebs, smudges). * Failure to restock or complete prep for the next shift (non-critical). * Failure to communicate low/out-of-stock items timely. ===== 2 Points (Moderate Infractions) ===== * Repeated tardiness, or late arrival without notifying management. * Leaving early without approval. * Failure to follow safety protocols. * Ignoring chain of command or communication guidelines. * Disrespectful language to coworkers/customers. * Unauthorized phone use during shift. * Incomplete prep/restocking that disrupts the next shift. * Failure to follow basic food safety rules (e.g., glove changes, labeling, stock rotation). ===== 3 Points (Serious Infractions) ===== * Serving alcohol to minors or intoxicated guests. * Mishandling money or register discrepancies. * Bypassing the Event Organizer approval process. * Repeated sanitation or food safety violations. * Food waste due to negligence or failure to follow portioning/storage. * Neglecting critical food safety (cross-contamination, improper storage temps). ===== Immediate Termination (Zero Tolerance) ===== * Theft. * Violence or threats. * Harassment or discrimination. * Intoxication or drug use while on duty. * No-call / no-show. ===== Point Accumulation & Consequences ===== * 3 Points → Verbal Warning (documented). * 5 Points → Written Warning + meeting with management and sign agreement about code of conduct. * 7 Points → Final Written Warning + possible suspension. * 10 Points → Termination. ===== Point Reset Policy ===== * Points expire after 6 months if no new violations occur. * Clean records are recognized during performance reviews.