====== McFiler’s Chehalis Theater — Chehalis, WA ====== **Address:** 561 N Market Blvd, Chehalis, WA 98532 **Hours of Operation:** * Event-dependent (see [[events:calendar|Events Calendar]]) **Contact:** * Email: hello@mcfilers.com * Phone: (360) * Front of House Manager: * Back of House Manager: ---- ===== Key Notes ===== * Dress Code: [[dress_code|Business Casual]] * Focus: Live performances, tribute concerts, film screenings, private rentals * Events: Major community hub — works with local sponsors & farmers’ markets * Special Policy: Event staffing schedules posted weekly * Staff should check [[events:calendar|Events Calendar]] at the start of every shift ---- ===== Checklists ===== * [[ops:opening_checklist|Opening Checklist]] (include stage/AV prep) * [[ops:closing_checklist|Closing Checklist]] (include AV shutdown) * [[ops:shift_handover|Shift Handover Checklist]] ---- ===== Facilities & Maintenance ===== * All stage equipment, sound, and lighting must be tested before every event * Report issues via [[facilities:reporting|Facilities Reporting]] * Log AV or stage repairs separately in [[facilities:maintenance_log|Maintenance Log]] * Emergencies or guest incidents must be filed under [[incident_reporting|Incident Reporting]] ---- ===== Guest Experience ===== * Staff should greet guests at entry and assist with seating if needed. * Remind guests of house rules (no outside food/drink, respect performers). * Guest complaints or issues should be resolved using the [[guest_recovery_playbook|Guest Recovery Playbook]]. ---- ✨ McFiler’s Chehalis Theater is more than just a venue — it’s a community gathering space. Treat every event as a chance to deliver professional, memorable experiences for our guests.